Published On: Thu, Jan 5th, 2017

Corporate landline use in steady decline

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Corporate landline use in steady decline

Beaven Dhliwayo

Zimbabwe Telecoms regulator, POTRAZ says corporate landline use is in a steady declined as users are switching from TelOne to cheaper options like Voice over Internet Protocol (VolP).
VolP is a system for converting analogue signals to digital so that telephone calls may be made over the internet using a computer.
POTRAZ said corporate subscriptions for fixed voice telecommunications maintained a steady decline throughout 2016 and TelOne, the country’s only provider of fixed lines recorded a 9.3% decline between the second and third quarter of 2016.
Figures provided by POTRAZ as of October 2016 show that the number of active corporate landline users had dropped to 82,553 down from 90,977 in the second quarter of 2016.
In September 2015 corporate landline users numbered 100,599 which was a drop from 104,313 users registered in May 2015 showing that corporates are migrating from fixed voice communication.
POTRAZ also noted that corporates now tend to opt for reliable voice solutions and judging from a rise in its traffic the VoIP that is being embraced as a landline alternative.
Latest figures from the telecoms regulator show traffic made from fixed lines to VoIP lines was up 15.4 percent in the third quarter of 2016 while calls received from VoIP lines also went up by 6.4 percent VoIP traffic also rallied with calls made to 7.5 percent and from 14.1 percent mobile lines.
Over the years VoIP has proved to be the best alternative to voice call and has been sold with broadband solutions like Fibre to the locations that internet providers like Liquid Telecom and Telco have been pushing to their corporate clients.
To survive competition in 2016 TelOne introduced its own VoIP solutions selling to clients that take up its Fibre solution.